smjl Privacy Policy

1. Information We Collect

When you register and use smjl, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication. We only collect information that is genuinely needed — we do not ask for data that serves no operational or legal purpose. All information collected is stored securely and handled in accordance with applicable Philippine data privacy laws.

2. How We Use Your Information

smjl uses your personal data primarily to create and manage your player account, process deposits and withdrawals via GCash, Maya, and local bank channels, and verify your identity as required by our platform rules. We also use your information to detect and prevent fraud, money laundering, and other prohibited activity that could harm you or other players. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this policy. We do not use your data to send unsolicited marketing messages unless you have explicitly opted in to receive them. Your data is never sold to third parties for advertising or commercial profiling purposes. Every use of your information is tied to a legitimate operational, legal, or security purpose.

3. Sharing Your Information

smjl does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only with trusted service providers who help us operate the platform — this includes payment processors such as GCash and Maya, identity verification partners, and fraud prevention services. All third-party providers we work with are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. In certain circumstances, we may be legally required to disclose your information to government authorities, regulators, or law enforcement agencies in the Philippines if compelled by a valid legal order. We will always aim to notify you of such a disclosure where we are legally permitted to do so. No data is transferred outside the Philippines to jurisdictions with weaker data protection standards without appropriate safeguards in place.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial transactions. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering and record-keeping obligations. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, while retaining only what we are legally obliged to keep. You may contact smjl support to enquire about the specific retention period applicable to your account data. We review our retention practices regularly to ensure we are not holding data longer than necessary.

5. Security Measures

smjl takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine data protection authority as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, you may contact smjl support using the details available on this platform — we will respond to all valid requests within the timeframe required by applicable law. We will never penalise you for exercising your data rights, and we are committed to handling all such requests fairly and transparently.

7. Cookies and Tracking

smjl uses cookies and similar technologies to help the platform function correctly, remember your session preferences, and analyse how players interact with the site so we can improve the experience. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and account security. We may also use analytics cookies to understand aggregate usage patterns — these do not identify you personally and are used solely to improve platform performance. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of smjl work. By continuing to use the platform, you consent to our use of cookies as described in this policy.

8. Changes to This Policy

smjl may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer to players in the Philippines. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Continued use of the smjl platform after any changes have been posted constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting our support team. We are committed to keeping this policy clear, accurate, and up to date at all times.